Processing Time
- Before the shipping, please allow us 1-2 business days for processing your order, timing depends on the actual situation(Public Holidays/Weekends excluded)
- Processing time may be delayed if your shipping address is questionable and your order is flagged as a risk (we use this additional time to help ensure the security of your credit information). We may require proof of identification for the billing information received.
Standard Shipping time
7-20 days
Paid Express Delivery
If you choose to use the express delivery method, we need to charge a shipping fee of $30. We will use DHL/FedEx for delivery. The arrival time depends on the shipping company. It usually takes about 7-10 days.
Notice Regarding Shipping to Canada
Effective December 1st, all orders shipped to Canada may experience significant delays due to uncontrollable factors such as severe weather conditions and labor strikes.
To ensure faster delivery, all shipments will now be sent via DHL. Please note that this shipping method may incur customs duties, and customers are responsible for assisting with customs clearance and covering any associated fees.
✔15-Day Money-Back Guarantee
If you would like to return a product for a refund within 15 days of receipt, please contact our support team with your order number. Refunds can only be accepted for products returned unused and in the same condition they were when delivered — new, or (for products sold as refurbished) undamaged and in full working order.
